WHILL C2 / F fault code 63: The speed profile is not set correctly.

Code63 CONFIRMED
MeaningThe speed profile is not set correctly.
ControllerC2 / F CONFIRMED
How it showsError code (number) shown on the controller display with a voice / warning logo notification; see the user manual for how each is shown.
Likely part needed: Throttle pot INFERRED – only if the checks below point to it. Find it ›

Likely causes

The speed profile is not set correctly. Applies to: C2/Ci2/F/Fi. Behaviour: The mode (speed setting) becomes the standard setting. Display shows: No indication.

Step-by-step checks

  1. Change the settings from the app

Switch off before unplugging anything. If the code stays after these checks, get a trained technician to look at it.

Parts that usually fix this INFERRED

Matched by ScootScan from the fault description to parts listed for models that use this controller. Do the checks first – many faults are fixed by charging, a loose plug or a reset – and check the part fits your model before ordering.

Throttle pot
General search – no specific part number is listed for these models yet, so check fit carefully.
Find a throttle pot on Amazon UK ↗Find a throttle pot on eBay UK ↗

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Models using this controller

Other WHILL C2 / F codes

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All WHILL C2 / F codes ›

Source: d1tbl0vbg3dixm.cloudfront.net/wp-content/uploads/Error_code_list_C2_EN ↗

Summarised from public manuals. Always check the product's own manual before any repair.