WHILL C2 / F fault code 02: The device was turned on while the controller was not in the neutral position.

Code02 CONFIRMED
MeaningThe device was turned on while the controller was not in the neutral position.
ControllerC2 / F CONFIRMED
How it showsError code (number) shown on the controller display with a voice / warning logo notification; see the user manual for how each is shown.

Likely causes

The device was turned on while the controller was not in the neutral position. Applies to: C2/Ci2/F/Fi. Behaviour: The device will stop, then shut down after the notification.

Step-by-step checks

  1. Turn on the device without touching the controller

Switch off before unplugging anything. If the code stays after these checks, get a trained technician to look at it.

Models using this controller

Other WHILL C2 / F codes

01 · 02 · 03 · 04 · 05 · 06 · 08 · 09 · 10 · 12 · 13 · 14 · 16 · 20 · 21 · 22 · 23 · 24 · 25 · 26 · 27 · 28 · 29 · 30 · 31 · 32 · 33 · 34 · 35 · 36 · 37 · 38 · 39 · 40 · 42 · 44 · 50 · 60 · 61 · 62 · 63 · 64 · 65 · 69 · 70 · 71 · 72 · 73 · 74 · 80 · 81 · 82 · 83 · 84 · 85 · 86 · 87 · 90 · 91

All WHILL C2 / F codes ›

Source: d1tbl0vbg3dixm.cloudfront.net/wp-content/uploads/Error_code_list_C2_EN ↗

Summarised from public manuals. Always check the product's own manual before any repair.