Diagnostics

  1. Pick the product type – scooter, powerchair or stairlift.
  2. Identify the model from the badge or the serial label – see Serial codes.
  3. Identify the controller or control board. Codes belong to the controller, not the badge.
  4. Read the code – count the flashes or beeps, or read the display.
  5. Look it up in Fault codes or search ScootScan, e.g. “S-Drive 4 flashes”.
  6. Find parts for that model in Parts.

Always check the product's own manual before any repair.

How each controller shows codes

Scooters

Powerchairs

Stairlifts