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CareCo Stratus – fault codes, parts & serial label

Typefolding lightweight powerchair (lithium)
Years / revisionIFU 2601-04 (product code PC02010010)
Controllernot stated by CareCo (joystick maker / model not named in the manual or product page) UNVERIFIED
Manualwww.careco.co.uk/media/manual_documents/1771451758_IFU_Stratus_Powerch ↗

Fault codes (10)

From the CareCo Stratus beep codes 1-10 code set. All CareCo Stratus beep codes 1-10 codes explained

CodeMeaningChecks
1 beepBattery voltage too lowCharge the battery for 6-8 hours.
2 beepsLeft (LHS) motor or wiring faultContact CareCo.
3 beepsLeft (LHS) brake in freewheel mode, or brake / wiring faultSwitch off, put the LHS brake (red lever) in drive mode, switch on. If it still beeps, contact CareCo.
4 beepsRight (RHS) motor or wiring faultContact CareCo.
5 beepsRight (RHS) brake in freewheel mode, or brake / wiring faultSwitch off, put the RHS brake (red lever) in drive mode, switch on. If it still beeps, contact CareCo.
6 beepsNot used (N/A in the manual)None published.
7 beepsJoystick errorManual lists, in order: (1) switch off, return the joystick to the centre position, switch on; (2) switch off, disconnect the charger from the charging port, switch on; (3) contact CareCo.
8 beepsController or wiring faultContact CareCo.
9 beepsLeft (LHS) motor or wiring faultContact CareCo.
10 beepsRight (RHS) motor or wiring faultContact CareCo.

Serial code label

WhereProduct identification label on the frame underneath the seat (user manual IFU 2601-04, 'Product identification'). CONFIRMED
Label readsSymbol label: model number, batch code, date of manufacture, manufacturer's address, product expiry date, UK responsible person, UKCA mark. Layout and number formats not recorded - no label photo seen yet.

Parts (7)

PartPart no.
Battery pack (removable, lithium)
Charger
Joystick assembly
Drive motors (one LHS, one RHS, in the rear hubs)
Red freewheel lever (LHS / RHS)
Rear tyre / wheel
Front castor wheel

Summarised from public manuals and supplier listings. Always check the product's own manual before any repair.