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CareCo Vive 4 – fault codes, parts & serial label

Typetravel scooter
Years / revisionIFU 2511-04 (product code MS01010038)
ControllerDR50 DYNAMIC (manual spec table) CONFIRMED
Manualwww.careco.co.uk/media/manual_documents/1772027673_Vive4_2511-04.pdf ↗

Fault codes (9)

From the Vive 4 code set. All Vive 4 codes explained

CodeMeaningChecks
1Battery voltage too lowCharge the batteries for 8-12 hours.
2Battery / battery wiring faultContact CareCo.
3Motor stalled (circuit breaker)Wait 60 seconds. Press and hold the circuit breaker on the battery pack for up to 5 seconds. Switch ON.
4Motor overheated / motor faultSwitch OFF. Wait 10 minutes. Switch ON. If it persists: Contact CareCo.
5Freewheel mode / brake faultSwitch OFF (remove key where fitted). Put the scooter in DRIVE mode. Switch ON. If it persists: Contact CareCo.
6Charger connectedDisconnect the charger from the scooter.
7Throttle obstructed / throttle or speed-pot faultSwitch OFF. Release the throttle lever / clear the obstruction. Switch ON. If it persists: Contact CareCo.
8Motor wiring faultContact CareCo.
9Controller faultContact CareCo.

Serial code label

WhereProduct identification label is located in the battery tray (CareCo user manual, product identification section). CONFIRMED
Label readsLayout and number formats not recorded - no label photo seen yet.

Parts (4)

PartPart no.
Battery
Charger
Motor
Wheels and tyres

Summarised from public manuals and supplier listings. Always check the product's own manual before any repair.