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CareCo iConnect Zora Carbon – fault codes, parts & serial label

Typefolding carbon powerchair
Years / revisionIFU 07/01/2025 (product code PC02010006)
ControllerNot stated in the sources checked UNVERIFIED
Manualwww.careco.co.uk/media/manual_documents/1736246817_1728316240_IFU_iCon ↗

Fault codes (9)

From the iConnect Zora Carbon code set. All iConnect Zora Carbon codes explained

CodeMeaningChecks
2+1Joystick to controller connection faultCheck for loose connections between the joystick and controller and secure if required. Contact CareCo if the fault persists.
2+2RHS motor faultContact CareCo.
2+3RHS brake faultSwitch OFF. Place the RHS brake in DRIVE mode. Switch ON. Contact CareCo if the fault persists.
2+4LHS motor faultContact CareCo.
2+5LHS brake faultSwitch OFF. Place the LHS brake in DRIVE mode. Switch ON. Contact CareCo if the fault persists.
2+6Controller / motor overloadSwitch OFF. Wait 60 seconds. Switch ON.
2+7Joystick faultSwitch OFF. Return the joystick to the centre position. Switch ON. (Metis manual also lists: remove the charger from the charging port.) Contact CareCo if the fault persists.
2+8Controller faultContact CareCo.
2+9Battery voltage too lowCharge the battery for 4-6 hours. Contact CareCo if the fault persists.

Serial code label

WhereProduct identification label is located on the frame underneath the seat (CareCo user manual, product identification section). CONFIRMED
Label readsLayout and number formats not recorded - no label photo seen yet.

Parts (4)

PartPart no.
Battery
Charger
Motor
Wheels and tyres

Summarised from public manuals and supplier listings. Always check the product's own manual before any repair.