Platinum Curve fault codes
MakerPlatinum Stairlifts CONFIRMED
How codes showText message on the display
Codes (11)
| Code | Meaning |
|---|---|
| No Display | No power to display CONFIRMED |
| Platinum | OK – on charge CONFIRMED |
| Safety Circuit | Safety circuit open CONFIRMED |
| Low Battery | Battery under ~21 V CONFIRMED |
| Off Charge | Not charging CONFIRMED |
| End Stop | At end of rail CONFIRMED |
| Safety Edge | Edge touched CONFIRMED |
| Lost Position | Position lost CONFIRMED |
| Thermal Cut Out | Motor too hot CONFIRMED |
| Call Conflict | Two controls pressed CONFIRMED |
| Release Joystick | Control held at switch-on CONFIRMED |
Codes without a link are status lights or not used, so they don't have their own page.
Models using this control board
Notes: Dealer page uses slightly different names (Encoder, Critical Battery).
Summarised from public manuals. Always check the product's own manual before any repair.