Sunrise Medical (Quickie) Quickie Q100 R – fault codes, parts & serial label
Typepowerchair (rear-wheel drive, Class B)
Years / revisionQ100 R Configured, manual 000691020.UK Rev A (2019-10-29)
ControllerPG Drives VR2 control system (manual section 11); R-net is an option (section 12) - check the joystick CONFIRMED
Fault codes (17)
From the VR2 powerchair controller code set. All VR2 powerchair controller codes
| Code | Meaning | Checks |
|---|---|---|
| 1 bar | Low battery voltage | Check the connections to the battery. If the connections are good, try charging the battery |
| 2 bars | Left motor disconnected | Check all the connections and leads between the left motor and the power module |
| 4 bars | Right motor disconnected | Check all the connections and leads between the right motor and the power module |
| 3 bars | Left motor wiring trip | Check all the connections and leads between the left motor and the battery |
| 5 bars | Right motor wiring trip | Check all the connections and leads between the right motor and the battery |
| 6 bars | Charger connected (drive inhibited) | Disconnect the battery charger; otherwise find the external inhibit signal for this chair |
| 7 bars | Possible joystick trip | Make sure the joystick is in the centre position before switching on the VR2 |
| 8 bars | Possible control system trip | Make sure that all connections are secure |
| 9 bars | Solenoid brake trip | Check the parking brake and motor connections. Make sure all the system connections are secure |
| 10 bars | High battery voltage | Check the battery connections |
| Speed LEDs flash with the gauge (+S) | Communication fault | Check the cable and plugs between joystick and power module; cycle the power |
| Actuator LED flashes with the gauge (+A) | Actuator trip | Check the actuator wiring and plugs |
| Battery gauge steps up | Charging (drive inhibited) | No drive until the charger is unplugged and the power switched off and on |
| Speed indicator ripples up and down | Chair locked | Unlock it with the key or the joystick unlock sequence in the chair manual |
| Speed indicator flashes | Speed limited | Lower the seat to drive at full speed |
| Battery gauge ripples at power-on | Joystick displaced | Centre the joystick, switch off and on again |
| Gauge blinks every 2.5 seconds | Sleep mode | Switch off and on again |
Serial code label
WhereSerial label on the right-hand side of the main frame (chassis) - Sunrise manual 000691020.UK, confirmed. The workshop photo (26 Oct 2026): white Sunrise label on the black chassis side cover under the seat, just above a small solid wheel (castor or anti-tip wheel - INFERRED from the photo, exact spot TO CONFIRM). A spare serial sticker comes in the packaging for the front page of the manual - check there too. CONFIRMED
Label readsSunrise Medical product label, white, black print: SUNRISE MEDICAL logo / TYPE: Q100 R / POWER WHEELCHAIR / manufacturer: Sunrise Medical GmbH, Kahlbachring 2-4, D-69254 Malsch / Germany / ISO 7176-19:2008 / [factory symbol] 2026-04-27 / SN 2102617••••••• / FIN-Nr: 1R26••••• / symbols: max user 125 kg, max total 230 kg, max 6 km/h, max slope 8°, max 160/105kg (seat symbol with weight and up/down arrows) / CE, UKCA, MD, WEEE bin, read-the-manual symbol
Parts (0)
No parts recorded for this model yet.
Summarised from public manuals and supplier listings. Always check the product's own manual before any repair.